Worldwide Logistics, Air Freight Forwarding, Road Haulage

Last Updated: 28-04-2025

Welcome to Zuvix!

 

Our website address is: https://www.zuvix.in

Thanks for shopping with Zuvix! We’re excited to get your order to you. Below you’ll find everything you need to know about our shipping process, costs, and timelines.

1. Processing Time

Orders are processed within [1–2 business days] after payment is received.
Processing times may be slightly extended during holidays, sales, or new collection launches but we’ll always keep you in the loop via email

2. Shipping Rates & Delivery Estimates

Shipping Method

Estimated Delivery

Cost

Standard Shipping

[5–7 business days]

Rs 100

Note: Delivery times are estimates and may vary depending on your location and shipping carrier delays.

3. Free Shipping

We offer free standard shipping on all orders over RS 999 — no code needed!

4. Order Tracking

Once your order ships, you’ll receive a confirmation message on your whatsapp with a tracking number.
You can check your delivery status at any time using the tracking link provided.

Didn’t receive a tracking email? Reach out to us at info@zuvix.in, and we’ll be happy to help.

5. Shipping Delays

We do our best to deliver on time, but sometimes delays happen due to:

  • Weather conditions
  • High order volumes
  • Carrier issues beyond our control

We appreciate your patience and promise to keep you updated if anything changes.

6. Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout.

If an address is incorrect and the package is returned to us, we’ll contact you to arrange re-shipping — additional charges may apply.

7. Lost or Damaged Packages

f your package is lost in transit or arrives damaged:

  • Contact us within 3 days of the delivery date
  • Email us at info@zuvix.in with your order number and photos.
  • We’ll investigate the issue and do our best to resolve it quickly either with a replacement or refund

8. Questions?

Need help with shipping or tracking your order?
We’re here for you.

Email: info@zuvix.in
Phone: +91 628 956 2642
Business Hours: Everyday (10 AM – 7 PM)


Thanks again for choosing Zuvix. We can’t wait for you to wear what we’ve made with love!